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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Brown

March 20, 2025

5  out of  5
rating by James Brown
"Like your State Farm slogan says, “Like a good neighbor, Bernard, your dependable agent, is there.” We have our insurance for our automobiles, home, and for our nonprofit with State Farm for several years. Bernard was very helpful in helping to design a plan to protect our assets for our property and nonprofit. State Farm cost for protection is competitive but it is Bernard, the professional agent and his staff that secured the business for State Farm and gave my wife and I the peace of mind of protecting our assets . Bernard keeps my wife and I informed on the trends and latest information that will be helpful to us. Thank you, Bernard!!!"
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Isabel Marie Reynoso

March 18, 2025

5  out of  5
rating by Isabel Marie Reynoso
"I'm so grateful for all the help and guidance. I'm very satisfied with Bernard's service, patience, and dedication. I'm excited to be a part of State Farm!"
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Nia Mack Rodney

February 19, 2025

5  out of  5
rating by Nia Mack Rodney
"I’ve been with Bernard at State Farm for years, and I can confidently say he is more than just an insurance agent—he is a trusted advisor. Through every major life change, from buying my first home to growing my family, Bernard has been there to ensure we have the right coverage and peace of mind. His guidance has always been proactive, making sure we’re prepared for the unexpected with policies tailored to our needs. The level of personal care, responsiveness, and expertise he brings is truly exceptional. I never feel like just another client—Bernard genuinely cares about protecting what matters most to us. If you’re looking for an insurance agent who will be with you every step of the way, I highly recommend Bernard and his team."
We responded:
"Mrs. Rodney, we appreciate you and your family."
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india lee

February 13, 2025

5  out of  5
rating by india lee
"“Bernard Mack is highly committed to his profession, his community, and his faith. I have been a client with State Farm for over 30 years. He has an outstanding work ethic and his moral standards are of the highest caliber. He also is committed to making this world a better place through his work with the community and his Church. I would recommend him to anyone without hesitation or reservation.”"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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joseph johnston

February 11, 2025

5  out of  5
rating by joseph johnston
"Bernard Mack has been my agent for years. I've always had prompt service with no problem. I would highly recommend him and his staff.They are very professional."
We responded:
"Thank you Mr. Johnston for your kind words. I want to thank you for allowing me to take care of your insurance needs."
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chucky Smith

March 12, 2024

5  out of  5
rating by chucky Smith
"Great insurance company, and great people."
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LM Davis

October 22, 2022

5  out of  5
rating by LM Davis
"My family has worked with Bernard Mack and his staff for over 2 years with our car insurance needs. They are professional, provide excellent customer service, attention to detail, prompt return calls and assistance with our questions. The renewal process has always been a breeze. We highly recommend the Bernard Mack State Farm Agency; and commend them for a job well done. Thanks so much for the quality service you provide."
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Michael Thomas

October 2, 2020

5  out of  5
rating by Michael Thomas
"Bernard has been my State Farm agent for over 28 years. I have automobile, home and umbrella liability insurance with him. He spends time reviewing my policies with me annually to insure we have the most comprehensive coverage for my needs. He is extremely knowledgeable of the State Farm products. He responds quickly to all of our requests. His staff is also very knowledgeable, friendly and courteous. I recommend Bernard and his agency to anyone interested In acquiring insurance."
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Charlotte T Brathwaite

October 1, 2020

5  out of  5
rating by Charlotte T Brathwaite
"Mr. Mack is super helpful. Always extremely attentive to our needs and answers our questions. Makes our lives easier!!!"
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m lee

September 18, 2020

5  out of  5
rating by m lee
"Last year I had damage to my property due to a severe wind storm. I had never filed a claim before. Bernard was very helpful in walking me through the entire claim procedure. He followed up with me every step of the process to make sure I was kept up to date. Additionally he returns calls very promptly. I was very impressed with his professionalism and would most definitely recommend him. He goes over and above for his customers."
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JEFFREY JACKSON

September 18, 2020

5  out of  5
rating by JEFFREY JACKSON
"We add damage to our roof as a result of a hail and wind storm. The Mack agency was very responsive to our need for an adjuster to take a look. Our replacement roof is being installed today. EXCELLENT SERVICE!!!"
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George Dukic

September 15, 2020

1  out of  5
rating by George Dukic
"After moving my business to another agency and staying with state farm over poor service and bad attitude. From billing problems, to not following policy changes to handling claims, this agent was rude and obnoxious, far from professional when I complained to Mr. Mack why I was leaving his agency. Also refuses to release my elderly parents policy unless they personally call Mr. Mack after requesting to move policy from corporate. Use another agency to spare yourself grief."
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Jerome Frank

December 22, 2019

5  out of  5
rating by Jerome Frank
"Mr. Mack offers both excellent products and services and has been serving his clients and the community for almost twenty years."
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Marcyzag20 Zag

August 10, 2018

5  out of  5
rating by Marcyzag20 Zag
"Very friendly crew."